Carolann has been a Strata Manager for almost 13 years. Prior to that, holding a Managerial position with Qantas Airways for 15 of her 22 years with the Company.Her passion has always been customer service, finding it very rewarding to meet the needs of clients as best she can. She believes her positive attitude helps her  consistently strive to do her best.

When she was younger, she spent all of her time enjoying sporting activities including tennis, squash, water skiing and snow skiing at competitive levels. She is a Member of the Sydney Interline Club which comprises ex-Australian Airline staff, and attends a lot of social activities organised through this Organisation.

She is a Grandmother of 5, and apart from enjoying her daughters and grandchildren, her interests lie in researching their Family History.